Understanding your core business, your processes & your people is fundamental to requirements gathering & solution design for any successful system review or implementation.
This insight, combined with the ability to translate the needs of all stakeholders from CEO & Board to data analyst & end user into communications for technical specialists & project managers, is the role of a Business Analyst.
I have more than 25 years of experience across the entire solution development life-cycle from initial concept & specification through to quality assurance, implementation, sales & account management.
Achieving the aims of a business case at the same time as maintaining a high standard of documentation, regulatory compliance and user satisfaction don't have to be mutually exclusive.